HOW TO BUY
1. Hover over a category at our navigation bar located at the top of our page. A drop down menu will appear. Please click on which sub-category you are interested in browsing.
2.You can now start shopping by browsing through the catalog you’ve chosen.
3. Details and other options for your selected item will be displayed on the page. Hover your mouse over the photo of the product to be treated to a zoom in look. Once every detail is completed, click on “Add to Cart”
4. To add more items to your cart, simply select "Continue Shopping" or when you're happy with all items available on your cart, click “Proceed to Check Out”.
5. Once you've been redirected to the Shopping Cart Summary, you will see the item you have ordered. You can adjust the quantity of your orders or remove them from your cart. To add more items to your cart, simply select "Continue Shopping". Once done, click on “Proceed to checkout”.
6. If you haven’t registered yet, please input your email address and click “Create an Account”, but if you’re done with the registration, please input your registered email address and password and click “Sign in”.
7. Under Addresses page, please check your registered address for DELIVERY and BILLING. If you have special note on your order, write it on the space provided. Once done, click “Proceed to checkout”.
8. Cliqnship will be the default courier. Please click the checkbox upon agreeing to the Terms and Condition.
9. Please select your preferred payment method. To see instructions for each payment method, go to Payment Instructions. Please note that selecting PayPal, SmartHub MasterCard or DragonPay will automatically direct you to their checkout page.
10. Once done, this will appear and you will receive an email confirmation from us. Thank You for shopping!
How to Pay via Cash on Delivery
1. Select Cash on Delivery on the payment options. Please make sure the delivery address is within the serviceable area. Cash on Delivery is within Metro Manila only.
2. You will be directed to Order Summary page. Please check the important note below. If you are done, click “Confirm my order”.
3. This is a confirmation that your order is now complete. Please check the invoice on your email.
How to Pay via SmartHub Mastercard
1. Select SmartHub Mastercard on the payment options. Selecting SmartHub will automatically direct you to the SmartHub Checkout page.
2. Click “I confirm my order” for order confirmation.
3. This page will appear and click the Mastercard Logo.
4. Enter details needed to be fill in. Then click “Pay Now”.
5. This is a confirmation that your order is now complete. Please check the invoice on your email.
How to Pay via PayPal
1. Select PayPal on the payment options. Selecting Paypal will automatically direct you to the Paypal Checkout page.
2. Check if amount indicated is correct, and then login to your Paypal account.
3. Select your fund source and confirm card and payment details by clicking pay now.
4. Wait for the site to process your payment. This is a confirmation that your order is now complete.
5. Check your email for your Paypal receipt and invoice. There is no need to email it to us as we automatically receive Paypal notifications once a payment has been made to our account.
How to Pay via DragonPay
1. Select DragonPay on the payment options.
2. Click “I confirm my order” for order confirmation.
3. You will be directed to the DragonPay page. Select your preferred fund source from the drop-down menu.
4. Take note of the DragonPay generated reference number. Input your email address to receive payment instructions or simply click on the link provided. Please note instructions for each Fund Source may differ depending on the bank policy.
5. Check your email for the selected fund source-specific instructions and complete your payment accordingly. Please make sure all steps have been followed, otherwise, payment may be rendered invalid.
6. Pay on your selected bank. Please make sure to take note the Bank, DragonPay Reference number, Account Number, Account Name and Amount. When deposit is completed, go to the provided link from the instruction, and fill up the details within the same day to validate.
7. Once your payment has been confirmed, you will receive payment confirmation from Dragonpay. This can take up to 24 hours. There is no need to email it to us as we automatically receive Dragonpay notifications once a payment has been successfully confirmed to our account.
1. How do you ship your orders?
The shipping courier will depend on where the order will be sent to.
Metro Manila deliveries – Cliqnship
Provincial – LBC
International – TNT & EMS
2. What are your shipping rates?
Shipping rates vary depending on the number of items as well as the shipping location. You can check the shipping rates in the product page.
3. How do I track my order?
Once we sent the tracking number. You can track your delivery in this site www.cliqnship.com.
a. Put the tracking number in “EXPRESS TRACK”. Click “TRACK NOW”.
b. You can check the status of your delivery.
FOR METRO MANILA:
NOTE: For provincial, there is another tracking number/other waybill No. that you can track on www.lbcexpress.com.
4. How can I track Provincial or International orders?
a. Go to www.lbcexpress.com and put in the tracking number, click “Trace”.
b. Here’s the details of your item. If you have questions, you can directly call LBC Customer Service.